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Affichage des articles du décembre, 2017

Quiz Session 3 : 25 Hours Hotels

25 HOURS HOTELS  25 Hours Hotels has its own website  :  https://www.25hours-hotels.com/ Presence on  Twitter with 1354 followers  :    https://twitter.com/25hourshotels?lang=fr Presence on Facebook with 42K likes and as many suscribers to the official page newsfeed.  https://www.facebook.com/25hoursHotels Presence on Instagram with 17.5K followers https://www.instagram.com/25hourshotels/ Presence on Youtube with a Youtube channel with 228 suscribers : https://www.youtube.com/user/25hourshotels/videos It contains rather short videos between 0:26 to and 4:03 seconds with a longer one of 13:02 seconds. It is also displayed on AccorHotels ' website :  Accor recently invested in 25 Hours Hotels and bought 30% of the company. It matches 25 Hours Hotels international expansion desires with AccorHotels' international expertise and network.  https://www.accorhotels.com/fr/hotel-B143-25hours-hotel-bikini-berlin/index.shtml 25 Hours Ho

Homework Session 3 : Professional Reputation

THE PROFESSIONAL REPUTATION  Linkedin & Resume    Linkedin gives an overview of the candidate’s profile while a resume should more fitted for a special job offer.   Linkedin is also be easier to be updated by the candidate or his connections who will be able to confirm his skills. Linkedin has become too mainstream and it will be easier for a candidate to distinguish himself with his own words on his personal resume. A candidate has to make sure to include in his resume the relevant information regarding the desired job : only afterwards, if the hiring manager wants to learn more about the candidate, he will look him/her up on Linkedin. A resume has to be precise so that the hiring manager can make up his mind on the candidate in less than a minute. A linkedin page however is much more longer and contains extra information.  As resumes are personnalised according to the job offer, a candidate should have a resume per type of job seeked. His linkedin page however will al

A little discussion with Alino, our marvelous chatbot

ALINO THE CHATBOT  Today Nicolas and I gave life to Alino , the chatbot of La Canaille restaurant. Thanks to his help, customers will be given basic information and may call us if they need any other information.  It allows us to save some time to dedicate to our other customers.  --------------------------------------------------------------------------- It has very interesting to create Alino and define its possible answers. It pushes us to guess and predict our guests' expectations. By talking with Alino instead of one of our employee, our team has more time to dedicate to our face-to-face customer.  I had never set up a chatbot and it has been very helpful to learn that.  https://www.facebook.com/La-Canaille-982938515188142/?modal=admin_todo_tour

Chatbox

A chatbox is a little program that shows up on many websites (clothes, electronics, assistance, etc) to help and guide customers as well as possible. It is depicted as a little window opening in one of the corner of the screen with a bot asking if one needs any help. It provides a basic help and information that customers were not able to find. By doing so, companies are more able to retain those customers. The customer will be encline to purchase what he was looking for and it allows the companies to have a quick response brought to their customers with fewer associates.  ------------------------------------ Whoson Whoson, a website that provides a chatbox, also had a chatbox system to help its customers.  https://www.whoson.com ------------------------------------ Free Free also has a kind of chatbox, which is not one completely. It guides you through the steps for assistance. It allows Free to find solutions for the easiest problems.  http://www.